About

History

Established in 2004, Wired2Fire Ltd is one of the UKs leading Custom PC providers. With a focus on gaming and high performance computers, we’ve been at the top of the industry for many years. Providing the highest levels of service and highest quality products to thousands of happy customers. Starting in a small warehouse unit in 2004 we moved to a larger 1000 square foot unit in Dorking in 2005. We quickly grew to become one of the leading independent Custom PC manufacturers. In 2009 we increased our warehouse space again to 2000 squarefoot to cope with the ever increasing demand. In 2012 we were able to purchase a 6000 square foot warehouse from which we produce all of our systems!

Customer Satisfaction

We have received numerous awards from all the biggest UK IT publications and perhaps most imporantly, we get around a third of our sales from repeat business or through personal recommendations. This just shows how our customers are extremely happy with the Wired2Fire products and services they have purchased. Not only this, we have some of the best online feedback in the industry. Type in a company name and the word problem into your favourite search engine and you’ll always get some people with an issue. Even with the best of companies, you will get this. Do this for Wired2Fire and you will find virtually no unhappy customers.

In addition, we have one of the highest ratings in the UK for our industry on the independent customer review website,Trustpilot!

We aim to provide our customers with a great product at a great price with the best levels of service.

Price

We are one of the most competitively priced retailers in the UK. If you’re not convinced, send us any quotes you have and we’ll do our best to match it or tell you why the products in your quote are inferior to the ones provided by us.

Quality

We only select products that provide the best mix of quality and value. We are partnered with Intel and Asus and have a strong relationship with some of the best manufacturers such as Corsair, Cooler Master, Fractal, Gigabyte, FSP to name a few.

Service levels are very high. We are always easily contactable via the phone during working hours. We aim to respond to emails as quickly as possible. We ensure all our products are thoroughly tested before we ship them. We also have a very low return rate which reflects the quality of our products, the testing we perform and the components we use in them.

As we own our 6000sqft warehouse, we are able to keep our costs low, making us very competitive and also one of the most financially stable companies in a traditionally very volatile industry.

In short, you can trust us to deliver the product you want!